Clipping of news on Brazilian Culture, Law and Citizenship
23/01/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Art: Procon-SP
When making a loan or finance a property, plus search fees charged and operations offered by financial institutions, consumers need to pay attention to all the details of the negotiations and to be attentive to their duties.
- First, think about the real necessity of contracting the loan. Remember that besides the plot, there are accounts of his everyday life. Avoid compromising more than 30% of your monthly budget;
- It is important to read the contract carefully and, if in doubt, ask your dealer or call a consumer protection agency;
- Banks and financial must inform the Total Effective Cost (TEC) of loans. See more here;
- Charging rate a bank is prohibited. The Procon-SP considers such improper billing in accordance with Article 39, paragraph V, and 51 - Item IV and paragraph 1 of the Consumer Defense Code (CDC);
Know: State Law 14.663/11 prohibits the charging of emission rate and a bank passbook in the State of São Paulo. There is also prohibited by the Central Bank of Brazil (Resolution 3919)
- The Procon-SP understands that the "Registration Fee" is abusive. It said the charge is not justified, since there is no provision of customer service;
- In accordance with Resolution 3954 of the Central Bank of Brazil, the vendor can not pass on to consumers the costs of third party services (commission salesperson, for example);
Your rights
Article 52 of the Consumer Protection Code provides that:
"The supply of goods or services involving credit or grant award of consumer finance, the supplier must, among other requirements, prior and inform you properly about:
I - price of the product or service in domestic currency;
II - the amount of arrears and the annual effective rate of interest;
III - additions provided by law;
IV - the number and frequency of installments;
V - total amount payable, and without funding.
§ 1 The fines for late payment obligations arising from the default of the completion date shall not exceed two percent of the value of the benefit "
§ 2 is secured to the early settlement of consumer debt, fully or partially, by proportional reduction of interest and other additions.
The Procon-SP clarifies that the vendor can not make any charge if the consumer wants to anticipate plots or fully repay the loan.
In case of questions or problems, please contact one of the service channels of Procon-SP. In São Paulo and interior, you can search the municipal agency for consumer protection.
The Procon-SP also performs service in the ranks of the Centers for Integrating Citizenship (CIC) North, East, West, St. Louis, Immigrants and Spell Village. See the addresses here.
Source: Procon - SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.