Clipping of news on Brazilian Culture, Law and Citizenship
09/01/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Fixed and mobile phones and cable TV can be canceled for up to four months without charge may
RIO - At holiday time, who is absent for a longer period and leaves the unoccupied residence can apply for suspension of some services, such as fixed and mobile telephony and pay TV, these no cost to disconnect and reconnect and under condition that the consumer be current with payments. Water and electricity can also be suspended. However, there fee. Who gives a hint is the Procon-SP.
Chance brings good relief to the consumer's pocket, or at least serves to soften the burst in the budget, which may occur during this period due to the property tax bills, property taxes, expenses and school supplies with their own holiday.
To negotiate the cancellation of these five services is required to contact the Service Consumer (SAC) of each supplier. To avoid problems, the Procon-SP directs the consumer to note the number of care protocol.
For other cases, such as suspension of internet, subscription magazines and newspapers, it is necessary to check the contract with the supplier or if this possibility exists and what the conditions for this: they charge and what the timetable and the procedures to be adopted to perform request. Well, for these no predetermined rules.
Check the rules of each service
Phone - is called 'temporary disconnect' and the consumer must be current with payments. The deadline for suspension varies from one month to four months, once a year and there is no fee charges for suspension and reactivation. The monthly fee can not be charged.
Mobile phone - the suspension can be made for a period of one to four months, once a year. There is no charge to consumers and it is also necessary to keep up with the payments.
Cable TV - can be made for a period of one to four months, once every year. There is no charge to consumers and it is also necessary to keep up with the payments.
Water - the term can be negotiated with the dealership. There are charges for the removal and reconnection of service.
Electricity - each dealership has specific rules. To check the conditions, the consumer needs to contact the company that serves your area.
Source: The Globe Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.