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Operators should advertise only the speed of the internet that can deliver, says Procon-SP

30/11/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.


 



Anatel has determined that operators make available to consumers instant connection speed of at least 20% of the contracted speed
 
SAO PAULO - The companies that offer broadband service should sell and advertise only the speed of internet connection that can deliver to the consumer. At least this is the opinion of ProconsBrasil (Brazilian Association of Procons), which met on Wednesday (28) to discuss the main problems of the consumer market.

From the 1st of November, Anatel (National Telecommunications Agency) is monitoring the companies to meet the targets imposed on the distribution of broadband. The association's president, Gisela Simona says that operators can usually guarantee only 10% of the contracted amount and transparency would make the proposed sale less attractive and would highlight the poor quality of service. "The consumer has a right to know what you're getting for what you are paying," says Gisela.

goals
Resolution 574/2011 stipulates that operators make available to the consumer an instant connection speed of at least 20% of the contracted speed and average speed of at least 60%. From November 2014, the goals should reach 80% if the average speed and the instant 40%.



Source: PROCON SP

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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