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To maintain quality of mobile services, FCC suspends promotion of TIM

19/11/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.



 


Injunction issued by the agency asks the operator to increase network investments before offering new discounts

Anatel published on Friday, injunction suspending the promotion of TIM "Infinity Day" citing the potential instability in the support network to the mobile service, as well as the damage to the quality of service provision to general users of the new plan. Failure to comply with the decision will result in daily fines of R$ 200,000 per day and for each state.

The Infinity Day promotion, launched on the 11th of this month, allows TIM customers in 19 states carry unlimited calls between numbers of the operator at the price of R$ 0.50 per day. The amount charged by the service is normally R$ 0.25 per call. For the interim, the operator must maintain the plan for users that joined until midnight this Sunday (18) to prevent injury to their rights, but within 24 hours of notification of the decision to send their customers a text message to communicate The suspension plane. In addition, the operator must publish a statement in the same vehicles and the same format in which the reported plan, stating: "For the determination of Anatel, to ensure the quality of service provided to the consumer is suspended Infinity Day Promotion . "

TIM will have to submit to the agency within 30 days, through complementary study, adjustments to the National Action Plan for Improving Personal Mobile Service Delivery with objective data which can demonstrate the capacity of their networks is suitable for promotion Infinity Day That plan was submitted by the operator at the end of July as required by the FCC, which had suspended the sale of services provider in 19 states, according to the increase in dropped calls. TIM and other carriers (Claro and Oi) were 11 days without activating new lines.

In a note distributed yesterday, TIM has sent the agency stated that "all the technical details and market the initiative, which is limited to 19 cities for timely analysis according to current regulations."
In order published today, signed by the Superintendent of Private Services, Bruno Ramos, Anatel claims that the new traffic demand is not measured in terms of actions.



Source: Telesíntese

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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