Clipping of news on Brazilian Culture, Law and Citizenship
21/11/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Brasília - Airlines Austral Lineas Aereas Cielos Sur and Aerolineas Argentinas canceled all flights to Brazil and Argentina because of the nationwide strike by labor unions in the neighboring country, according to information from the National Civil Aviation Agency (ANAC).
The ANAC has notified the companies that will have up to five days to establish the procedures adopted for passengers affected by the suspension of flights. Lack of care can generate a fine up to R$ 980,000 per flight. Companies should provide full assistance to customers who are in Brazilian soil. For those on Argentine soil, apply the rules of that country.
Service stations at the airports of Guarulhos, São Paulo, and Galleon, in Rio de Janeiro, are mobilized to check whether the measures are being fulfilled. ANAC recommends passengers who have not yet been notified of the problem, which come into contact with the companies before going to the airport to avoid mishaps.
Passengers who do not feel included in their rights may resort to Anac through the toll free call center, which operates 24-hour service in English, Portuguese and Spanish (0800 725 4445).
Source: ANAC
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This article was translated by an automatic translation system, and was therefore not reviewed by people.