Clipping of news on Brazilian Culture, Law and Citizenship
31/10/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
According to the study, only less than half of consumers claim their rights
SAO PAULO - Brazilian consumers know Although the existence of a code that protects its interests, most do not fight for their rights, noted research institute in partnership with Market Analysis Idec (Brazilian Institute of Consumer Protection).
In every 20 Brazilians, 19 said they knew of the existence of a code that defends their rights as consumers, however, only a 9.5 médiade consumers exercise citizenship and actually go after the rights are harmed when in consumer relations.
For direitor of Market Analysis, Fabian Echegaray, the existence of protection for the rights is not enough to mobilize Brazilians in favor of their rights and a more mature relationship with market players.
Have the technical manager of Idec, Carlos Thadeu de Oliveira, says the economic rise of Brazil is not accompanied by social progress. "No wonder they are still richer than most know and use the Consumer Protection Code," he complains.
Do you know your rights?
Of the 414 survey respondents, 55% reported knowing at least reasonably rights and 45% reported not having enough knowledge.
Although more than half say they have good knowledge of the rights of this total, only 13% claim to know them very well. Idec said it is still a small portion, but it's a better result than last year, when only 6% claimed to know them very well.
Source: MSN News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.