Clipping of news on Brazilian Culture, Law and Citizenship
26/10/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Disac Comercial Ltda and Toyota of Brazil were notified by the Foundation Procon-SP and had to republish recall reported by incomplete. The new releases, published on Wednesday (24/10), include the nature of the defects and risks that offer health and safety of users, as required by law.
Acoustimass module
Disac Comercial Ltda. (Bose) summoned the owners of the Acoustimass module with digital system speakers home theater Bose Cinemate GS Series II and Series II Bose Cinemate, manufactured between July 2009 and September 2012, with barcode numbers 051361, 051363, 051364 , 051365, 051466, 051468, 051469, 051470, 052751, 052752, 052753, 052921, 055303, 055371, 055481, 56671, 056673, 057971, to get in touch with the company for repair or replacement of this component.
The Bose informs that due to a failure in this module, when these systems are connected to an outlet voltage less than 220 volts, there is a risk of overheating. In this case you can ignite your acoustic foam lining, causing potential fire and hence damage of a material and physical integrity of who is around.
In a statement the company to alert the owner to stop using the product immediately and disconnect the outlet. For more information on Bose offers the phone 0800-8914415 and site Americas.bose.com / safety.
Corolla, Camry and RAV-4
Toyota of Brazil called on owners of vehicles models Corolla, Camry and RAV-4, manufactured between 1 September 2006 to 19 December 2008, to attend a dealership brand for inspection of the operation of the actuator slide glass plates the left front door and proper application of grease and, if necessary, replacement of the component in question. Here's publication in the newspaper and check the chassis of vehicles called the pair recall.
In a statement, the company said it had detected faulty component that this may not work properly or even become inoperable. The attempt lubrication thereof with any commercially available grease can generate the melting of the internal components of the switch with the production of smoke. In this case, the glass plates ceases to function and may remain wholly or partly open or closed. The melting of these components may produce smoke and possible fire with risk of injury and / or materials to the vehicle occupants.
The company provides phone 0800 703 0206 and www.toyota.com.br site for further clarification.
The Procon-SP directs consumers about their rights and closely monitors convocations such as procedure incorporated into their work dynamic. The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code, including clear and accurate information about the risks to the consumer.
What the law says
The Consumer Protection Code, article 10, states: "The supplier can not place in the consumer product or service that you know or should know is heavily harmful or hazardous to health or safety.
§ 1 provider of products and services that, after its introduction in the consumer market, is aware of the danger they present, should report it immediately to the competent authorities and consumers through advertising. "
Another important issue that must be observed by consumers, refers to the requirement of proof that the service was performed, to document that their security should be preserved and passed on, in case of sale. If you have been sold more than once, the current owner shall have the same right to free repair.
As determined by Joint Ordinance No. 69 of 12.15.2010, the Secretariat of Economic Law and Director of the National Traffic Department, the vehicle is not repaired / inspected within 12 months after the start of the recall campaign, will the information posted in the 'comments' next CRLV (Certificate of Registration and Licensing of Vehicles) issued by the transit authority.
Consumers who have experienced an accident caused by defective appointed may request, through the judiciary, compensation for moral damages and property eventually conceded.
If the consumer has difficulty in making the necessary repairs (parts shortages, delays in completion, etc..) Or exchange may seek Procon-SP Foundation in customer service channels:
Guidelines - 151 (only for capital).
Personally - Monday to Friday, 7am to 19h. Saturdays from 7am to 13h, in positions of Poupatempo, subject to scheduling onsite. Phone 0800-772-3633.
Sé - Praça do Carmo, S / N, Centre.
Santo Amaro - Rua Amador Bueno, 176/258 - São Paulo - SP (near Largo Thirteen May).
Itaquera - Contour Av, S / N, Itaquera (next to Subway).
At stations Centers for Integrating Citizenship (CIC) North, East, West, St. Louis, Immigrants and Spell Village, Monday to Thursday, 9am to 15h. Immigrants in the CIC call is on Mondays from 9 am to 15h.
Fax - (11) 3824-0717.
Letters PO Box 1151, CEP 01031-970, São Paulo-SP.
In São Paulo and interior, the consumer can seek municipal agency.
Enjoy our Facebook page: www.facebook.com / proconsp
Follow us on Twitter: www.twitter.com/ @ proconspoficial
Tips consumption and further guidance on the blog http://educaproconsp.blogspot.com/
Procon-SP Foundation
Office of Communications
Source: PROCON SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.