Clipping of news on Brazilian Culture, Law and Citizenship
10/04/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Sindec already registered 54,000 complaints against the company, and 1600 relating to insurance
SAO PAULO - Casas Bahia was notified by evidence tying the DPDC (Department of Protection and Consumer Protection), the Department of Consumer Protection, the Ministry of Justice, on Wednesday (3) and can be fined more than R$ 6 million.
According DPDC, the investigation was initiated by complaints that the company was practicing unfair trade in selling products, along with insurance, extended warranty and dental plans.
The Federal Council of Dentistry said the company is not authorized to sell dental plans. Moreover, the Sindec (National Information System of Consumer Protection) has reported, among 54 000 claims against Casas Bahia, more than 1,600 referring to insurance.
For the director of Protection and Consumer Protection, Amaury Oliva, the consumer has the right to know the actual cost of the product they are buying and can not be admitted that companies take advantage of the vulnerability of clients.
Casas Bahia
The company has 10 days to clarify additional services built upon commercialization of the product. Casas Bahia, through a statement, said it "condemns business practices in selling products with embedded additional services. A flag has a policy to conduct transparent with very clear rules and accessible to all employees, especially the team sales ".
Source: News Agency
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This article was translated by an automatic translation system, and was therefore not reviewed by people.