Clipping of news on Brazilian Culture, Law and Citizenship
10/08/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The National Telecommunications Agency (Anatel) announced the appointment of a single phone number to the public ombudsman in the country, consisting of three digits to facilitate memorization by users. The announcement was attended by ministers of Paulo Bernardo (Information) and Jorge Hage (Comptroller General of the Union), the president of Anatel, João Rezende, and the General Union Ombudsman, José Eduardo Romao.
José Roberto Romao said the designation of the number 162 is an important initiative and a powerful tool of communication and social participation, which may increase the contact between citizens and public administration at municipal, state and federal.
João Rezende said that unification is important numerical recalled that the 162 is easy to remember and estimated that the number will surely be known quickly by society.
Jorge Hage said the number of unique public ombudsman is part of a larger process of intensification of the interaction of the citizen and the government in recent years that stand out, for example, the Transparency Portal and the Access to Information Act.
Paulo Bernardo said that the FCC acted quickly to assign a unique number to the public ombudsman and stressed that the Agency has given examples of transparency to society, such as the disclosure of the list of returnable assets, the transmission of Board meetings and the publication of faster their decisions.
According to Anatel regulations on Conditions for Access and Attainment of Public Utilities (SUP) and supporting the Fixed Switched Telephone Service (STFC), the three-digit codes are reserved only for public utility services, a category that also includes the public emergency services.
The Access Codes Public Utilities include telephone numbering between 100 and 199. Calls to the codes 100 (Secretariat of Human Rights), 128 (Emergency Services in Mercosur) and the series that vai 180-199 - intended for public emergency services, such as Hotline (181), military police ( 190) and the Office of Emergency Medical Care (192) - are free.
Examples of codes of utilities are the designated providers of electricity (116), Natural Gas Distribution (117), the Public Ministry (127), Health Surveillance (150), among others. Refer to code list on page designated by Anatel.
Act No. 5662, of October 2, 2012, authorizing the use of code 162 for attendance to the services provided by the Public Ombudsman Federal, State and Municipal, was published today in the Official Gazette
Here's how the event was broadcast by NBR, TV Federal Government.
Source: ANATEL
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This article was translated by an automatic translation system, and was therefore not reviewed by people.