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MPF Sergipe wants compensation of 300 thousand subscribers Oi by service outage

04/09/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.


 




Fire damaged communications in 2010 in Bahia and Sergipe, Bahia but were only rewarded.

The Federal Prosecutor in Sergipe (MPF / SE) asks that Hi is ordered to pay compensation to consumers Sergipeans due to interruption of services generated by a fire in 2010. Anatel reports indicate that the fire in a central located in Salvador (BA) caused disruption of services also in Sergipe, but the operator only indemnified consumers Bahia.

In response to the MPF office, the phone company said the incident had not caused any damage to the services provided in Sergipe. However, Anatel reported that the MPF 300 thousand Sergipeans phones were affected for nearly three days. In the report, the agency also states that the Hi reported an outage less than real and that the incident was the responsibility of the company that has broken the rules of safety and firefighting.

In the process, the prosecutor Livia Birth Tinoco clarifies that an inspection of Anatel confirmed the interruption of wireline and wireless also in Sergipe. The operator itself, in a Conduct Adjustment Term (TAC) signed with Procon Bahia admitted hit by the fire station attended both states.

In the process, the MPF requires that Hi is obliged to repair the damage done to users who were without services of fixed and mobile telephony between 21 and 23 December in Sergipe, and is required to pay punitive damages collective reverted to the Defense Fund of Diffuse Rights.



Source: Telesíntese

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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