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29/08/2012
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Ranking points Procon group Vivo / Telefonica in second place, with 6,330 complaints in 2012.
Vivo / Telefonica, Claro, TIM, NET, Sky, Oi and Nextel are among the 20 companies in 2012 claimed more Procon in São Paulo. According to the ranking published on Tuesday (28), Vivo ranks second with 6,330 complaints, of which 1,540 in the last 60 days.
The Claro, thirdly, 4944 was claimed by consumers this year, 1215 recorded in the last two months. The TIM was in sixth place with 2183 and 653 complaints in the last two months. NET, in seventh place was claimed by 2047 users. While Sky has received 1546 complaints.
The Oi was in 11th place, with 1,512 complaints in 2012. And Nextel occupies the 20th place in the ranking with 786 complaints.
According to Procon-SP, Vivo / Telefonica solved 88.11% of the problems presented by consumers. The Sky decided to 87.03% of the conflicts and NET, 86.88%. The Claro has solved 84.05% of conflicts; TIM 78.84%, and Oi 70.26% of the problems with users.
Source: Telesíntese
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This article was translated by an automatic translation system, and was therefore not reviewed by people.