Clipping of news on Brazilian Culture, Law and Citizenship
29/08/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Moving in House Bill 3847/12 by Mr Wilson Filho (PMDB-PB), which forces automakers to supply spare car if the customer's car is idle for more than 48 hours a lack of original parts or case is not possible to perform the service within hired. The delivery of the car, similar to the client, should be done through the dealers or importers of the brand.
The only requirement is that the vehicle is under warranty. A company that fails to comply with the measure may be punished based on the Consumer Defense Code (Law 8.078/90). Penalties include, for example, revocation of the license of the establishment or activity.
Wilson Filho notes that, despite establish rules to protect consumers in cases of repair of a product, the code does not specify a solution to the time that the customer gets the product without waiting for repair.
"For vehicles that are expensive and in many cases essential to the life of the consumer, only the general rules of the Code are not sufficient. They do not require the supplier to indemnify or compensate the consumer when he runs out of his car during repair, "said the deputy.
conduct
The project is being processed in conclusive character and will be reviewed by committees of Economic Development, Industry and Commerce, Consumer Protection, and the Constitution, Justice and Citizenship.
Source: Agency Chamber News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.