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Billet offer Contrary Code of Consumer Protection

22/08/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.



 


The Procon-PR manifested by letter to the Central Bank of Brazil on the circular BACEN 3.598/2012 establishing a docket to offer services and products that the consumer has requested.

For the Procon-PR Coordinator, Claudia Silvano, the charter of the Central Bank, to enable the issuance of slips in providing products and services violates a fundamental principle contained in the legislation of consumption that is the principle of objective good faith, since the consumer can, in many cases, end up paying the values contained therein without, however, have required the purchase of any product, or hiring any service concludes.

Shipping billet supply expressly contradict the provisions of art. 39, III and IV of the CDC, since the submission of the aforementioned documents may lead consumers to error, the same view was also expressed by Procon-SP to the Central Bank.



Source: Procon-PR

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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