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Repair of consumer shall be deposited in the Fund for the Defense of Diffuse Rights, says FCC

17/08/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 




The telecommunications providers shall deposit with the Fund for the Defense of Direct Diffuse (FDD) values for the repair of damages caused to consumers. The Board of Directors of the FCC ruled today in its 662 th meeting, which, if users have discovered, the repair should be deposited in the FDD, account linked to the Ministry of Justice, which supports projects related to transindividual rights, including the protection and defense of consumer rights.

The Board considered that, in the event of failure or ineffectiveness of any reconstitution of the injured as well, it is far cheaper substitute consistent in determining payment amount able to repay or compensate the damage caused. The determination prevents providers aufiram profit due to the practice of violation and stop repairing consumers unable to identify the users affected.

The decision is the result of judgment of Procedure for Investigation of breach of obligations that applied to Telemar Norte Leste SA (Hi) penalty of $ 24,800 and determined the compensation to all the plaintiffs by charging illegally in a local area of Minas Gerais.

Although there is no representative of the FCC in the composition of the Federal Manager of the FDD, the Agency may seek partnerships to forward to the Management Council of FDD project proposals that address the use of resources for the benefit of consumers of telecommunications.

For this reason, the Council also decided, following the suggestion made by counsel Marcelo Bechara, in his vote No 56/2012-GCMB, working with the Committee for the Defense of Users of Telecommunications Services (Cdust) and the Advisory Board of the Agency to These organs produce or encourage the submission of projects, or other measures they deem appropriate, to allocate part of the amounts collected to the FDD, specifically to telecommunications consumers harmed.

Cdust
The Cdust aims to advise and support the Agency's Board in the exercise of its statutory powers in defense and protection of the rights of users of telecommunications services. The constitution of the college seeks to represent the diversity of needs of society in various types of requests and needs.

Advisory Board
Body institutionalized participation of society in the Agency, the Advisory Council have responsibility for opinions on the General Concession Plan, the General Plan for Universalization of services provided under the public system and other government policies telecommunications; advise on the establishment or elimination of
service delivery in the public sector; enjoying the annual reports of the Executive Council and request information and make proposal regarding actions of the Board of Anatel.



Source: ANATEL

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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