Clipping of news on Brazilian Culture, Law and Citizenship
08/13/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
After receiving dozens of complaints about the announcement of charging a convenience fee on the tickets to be sold, starting next Thursday (16/8), to show "The Born This Way Ball," the singer Lady Gaga Procon-SP Foundation has notified the company Time For Fun (T4F), which have until next Monday (13) to respond to the organ.
The Procon-SP T4F determines that the convenience fee is not charged as a percentage, and without the provision of service delivery of the ticket elsewhere, beyond the box office. The agency also seeks documents showing that the company will sell half-price for any ticket at any time of sale, including the period called "pre-sale" (8/13/12 to 14/08/12 to "Ourocard card customers of the Bank of Brazil").
In pre-sales, the company must let consumers charge tickets available and the amount of tickets remaining after this period, as well as accept cash as payment in this type of sale.
If you do not respond by the deadline determined by Procon-SP, T4F is subject to the penalties provided in the Code of Consumer Protection for this type of situation, among them a fine and temporary suspension of the activity of ticket sales.
Historical
At a meeting held in March this year with the Public Ministry (MP-SP) and Procon-SP T4F was warned that such practices are unfair, also has been assessed in more than four million in the last ten years and had sales of Tickets for Madonna's show in April this year, suspended.
Consumers who have questions or want to make a complaint, you can search Procon your town or a channel service of the Foundation:
Guidelines: 151 (only for capital).
In person: Monday to Friday from 7am to 19h. Saturdays, 7am to 13h, into the ranks of Poupatempo, subject to scheduling on-site.
Sé - Praça do Carmo, S / N, Centre. Phone: 0800-772-3633.
Santo Amaro - Amador Bueno Street, 176/258 - São Paulo - SP (near Largo Thirteen May). Phone 0800-772-3633.
Itaquera - Contour Avenue, S / N, Itaquera (next to the subway). Phone: 0800-772-3633.
In the ranks of Citizenship Integration Centers (CIC) North, East, West, St. Louis, Immigrants and Feitiço da Vila, Monday to Thursday from 9am to 15h.
Fax: (11) 3824-0717.
Letters: PO Box 1151, CEP 01031-970, São Paulo-SP.
Source: Procon-SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.