Clipping of news on Brazilian Culture, Law and Citizenship
10/08/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Purpose of the partnership is to prevent and suppress consumer disputes in the telecommunications services
SAO PAULO - was published in the Official Gazette, the creation of a working group among agencies Senacom (National Consumer Bureau), Ministry of Justice, and Anatel (National Telecommunications Agency), with the goal of developing a term cooperation to protect and defend the rights of telecommunications consumers.
The term shall include exchange of information between agencies, besides the possibility of joint action for the prevention and prosecution of consumer disputes in the services sector.
The group will have 180 days from the installation, to present their findings.
consumer
For the national secretary of the consumer, Juliana Pereira, the partnership with the FCC is positive.
"The regulated services, particularly telecommunications services, give cause to the majority of consumer disputes in Brazil. Relying on the FCC's partnership to jointly establish prevention and reduction of conflicts is a major breakthrough, "he said.
Source: InfoMoney
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This article was translated by an automatic translation system, and was therefore not reviewed by people.