Clipping of news on Brazilian Culture, Law and Citizenship
07/25/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Companies that sell products or services by telephone or the Internet may be required to submit the contract or invoice to the customer within 15 working days. It is what determines the Bill 3607/12 by Mr licensed Romero Rodrigues (PSDB-PB), under review in the House.
The text amends the Consumer Defense Code (Law 8.078/90) to include the requirement and allows the sending of the invoice or the contract is made by mail or electronically, depending on consumer choice.
The congressman recalled that the advancement of transactions via phone or internet was accompanied by increasing complaints about services or products purchased, in which consumers question what has been defined between the parties. According to Rodrigues, the obligation for companies to send the contract or note to clients will help in solving these problems.
Companies that fail to comply with the rule will be subject to penalties under the Consumer Protection Code, as fine and suspension of delivery of the product or service.
Conduct
The proposal, which is being processed appended to the PL 4906/01 is ready for consideration by the Plenary.
Source: Agency Board
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This article was translated by an automatic translation system, and was therefore not reviewed by people.