27/04/2012
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Brasilia, 04/26/2012 (MJ) - The Department of Consumer Protection and the Ministry of Justice (DPDC / MJ) initiated administrative proceedings, on Thursday (26/4), to investigate the complaint that the shampoo Colorama ultra Chamomile have been reduced packaging of 500 ml to 350 ml without proper notice to the consumer.
The maker of shampoo, Procosa Beauty Products Inc., was denounced by Procon Foundation of São Paulo. In preliminary hearings, the company claimed that there was a change in product formulation, with alteration of registration at ANVISA, and that it would feature a new shampoo and no reduction in the amount of product.
However, the packages are very similar and the composition of the product information in English. DPDC analyzed the labels of shampoo and concluded that there is evidence makeup product.
According to Article 31 of the Code of Consumer Protection, all information should be clear, precise and showy, and in Portuguese, dealing mainly on the characteristics, quality, quantity, composition, price, warranty period, origin, among other relevant data.
The company has ten days from receipt of notification, to present his defense. If infringement is found, may be fined up to R$ 6.2 million, according to the Consumer Protection Code.
Source: DPDC
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This article was translated by an automatic translation system, and was therefore not reviewed by people.