Clipping of news on Brazilian Culture, Law and Citizenship
05/11/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
For the first time, the National Agency of Electrical Energy (ANEEL) publishes the ranking of the energy distribution of the country for quality of service. In the period January to December 2011 were evaluated every 63 distributors divided into two groups, 33 in annual energy market with more than 1 TWh (terawatt hours), and 30 in the annual market below 1 TWh. In the broader market, the worst are placed in the Southeast, North and Northeast. The concessionaire LIGHT, which provides the service in the metropolitan region of Rio de Janeiro, was 31, followed by the Energy Company of Piauí (Cepisa), 32, and the Power Plants of Pará (CELPA), 33, with the worst placement.
The best placed were Companhia Energetica do Ceara (COELCE), with the first, followed by the Energy Company of Maranhao (CEMAR), 2, and Caiuá Energy Distribution, which provides the service districts of the state of Sao Paulo.
In the annual market lower, the first were placed: MUX-Energy (RS), Power and Light Col. Vivida, FORCEL (PR) and Power Distribution Company Vale Paranapanema, EDEVP (SP). The worst of this market were placed inside the Power Plants Carazinho, Eletrocar, (RS), the Municipal Department of Energy Ijuí DEMEI, (RS) and the Electricity Company of Amapá (CEA).
The ranking is made based on the performance indicator Global Continuity - DGC, formed from the comparison of the calculated values of *DEC and ** FEC distributors in relation to the limits set by ANEEL. Thus, it can be stated that distributors are best placed, on average, better continuity of service in relation to others.
The ranking is a tool that encourages distributors to seek continuous improvement of service quality. Even for dealers that are below regulatory limits, there is incentive for them to continue seeking the best positions.
The publication of the ranking also helps to increase transparency in the management of continuity indicators and encourages the involvement of society in this process. In addition, accompanying the latest and best international practices, incorporating them into the national reality.
Determination
For the collection and verification of the continuity indicators DEC and FEC, ANEEL 63 requires all distributors to certify this process, based on the standards of the International Organization for Standardization (International Organization for Standardization) ISO 9000. In the calculation of the 2011 data, only CEPISA cerr and did not have certification.
Another important point refers to the distributors that supply loads located in isolated electric systems - not connected to the National Interconnected System - SIN. For these distributors, there are different criteria for defining the limits of the indicators DEC and FEC, due to the peculiarities related to the difficult access and dispersion of consumers, according to the methodology established by ANEEL. Nevertheless, the limits of the indicators of continuity established by the agency are adherent to the reality of each electric distribution system.
Publication
The ranking of the continuity of service will be published annually by ANEEL, until the month of April. See the complete rankings here. (PG / RE / AS / DB).
The DEC (Duration of Interruptions per Consumer Unit) indicates the average number of hours that a consumer is left without electricity for a period, usually months or years.
The FEC (Frequency of Interruptions per Consumer Unit) indicates how often, on average, there was an interruption in the consumer unit (residence, commerce, industry etc).
Source: ANEEL
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This article was translated by an automatic translation system, and was therefore not reviewed by people.