Clipping of news on Brazilian Culture, Law and Citizenship
07/05/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Yamaha Motor Amazonia Ltda, summons owners of craft Waverunner VX 1800-A (known in the Brazilian market with "VXR") listed below to attend a dealership brand to replace the waterjet nozzle.
Model Year /Model From The Chassis Up the Chassis
The VX-1800 ("VXR") from 2010 to 2012 F2M 800 001 F2M 809 500
In the statement, the company states that due to an unconformity at the nozzle of the waterjet, the breakdown may occur resulting in part of this loss of performance and direction, with the risk of accident. The product should not be used until the completion of repair. For more information on Yamaha offers the phone 0800 774 3738 and the site www.yamaha-motor.com.br.
Warning: The recall involves models purchased the dealership or individual and there is no deadline for compliance with the campaign. If consumers have any trouble making the repair / replacement, should look for a body of consumer protection.
The Procon-SP directs consumers about their rights and closely monitors calls such as procedure incorporated into the dynamics of their work. The company must submit the clarifications that may be nescessários, as determined by the Consumer Protection Code, including clear and accurate information about risks to the consumer.
What the law says
The Consumer Protection Code, in Article 10, states: "The vendor can not put in the consumer product or service that you know or should know, are highly harmful or hazardous to health or safety.
§ 1 The supplier of products and services which, after its introduction in the consumer market, is aware of the danger they present, should report it immediately to authorities and to consumers through advertising. "
Another important issue that must be observed by consumers, refers to the requirement of proof that the service was performed, to document that their security should be preserved and passed on, in case of sale. If you have been traded more than once, the current owner will have the same right to a free repair.
As determined by the Joint Ordinance No. 69 of 15/12/2010, the Secretariat of Economic Law and Director of the National Traffic Department, the vehicle is not repaired / inspected within 12 months after the start of the recall campaign, will information released in the 'comments' next CRLV (Certificate of Registration and Licensing of Vehicles) issued by the transit authority.
Consumers who have been in an accident caused by defective appointed may request, through the judiciary, compensation for damages and injuries, he has suffered.
If the consumer finds difficult to effect the necessary repairs (parts shortages, delays in completing the services, etc..) May seek the Foundation in Procon-SP service channels:
Guidelines: 151 (only for capital)
In person: Monday to Friday from 7am to 19h. Saturdays, 7am to 13h, into the ranks of Poupatempo, subject to scheduling on-site.
See - Praça do Carmo, S / N, Centre.
Phone: 0800-772-3633
Santo Amaro - Amador Bueno Street, 176/258 - São Paulo - SP (near Largo Thirteen May). Phone: 0800-772-3633
Itaquera - Contour Avenue, S / N, Itaquera (next to the subway).
Phone: 0800-772-3633
In the ranks of Citizenship Integration Centers (CIC) North, East, West, St. Louis, Immigrants and Blue Village (addresses on the site: http://www.justica.sp.gov.br/modulo.asp?modulo = Cod = 52 & 52), Monday to Thursday from 9am to 15h.
By fax: (11) 3824-0717.
By letters: PO Box 3050, CEP 01031-970, São Paulo-SP.
Foundation Procon-SP
Office of Communications
Source: PROCON SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.