Clipping of news on Brazilian Culture, Law and Citizenship
07/16/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The Procon Porto Alegre, at the request of the Order of Lawyers of Brazil's Rio Grande do Sul (OAB / RS), enter injunctive relief, on Monday, calling for the cancellation of the sale of new mobile phone lines in the city. The application of the OAB / RS also includes discount on bills of users, due to a drop in connection, and a fine for failure to fulfill the duty of disclosure by issuers.
According to the president of the OAB / RS, Claudio Lamachia, consumers are paying a high added value due to the need for reconnections, since the calls drop frequently due to lack of signal, which prompted the questioning of authority the sale of new lines.
To raise the areas without mobile phone coverage, the order he appealed to lawyers requesting that forms the site of the entity. 500 papers were received, which is part of the application submitted to Procon site, along with arguments relating to breach the Constitution and the Brazilian Consumer Law.
According to the director of Procon in the city, Flavia do Canto Pereira, the operators do not adequately inform consumers about the service you are hiring and where there is or not sign. Thus, the number of complaints increases. "This year alone, we recorded 806 complaints about the Procon mobile."
The mobile phone companies, through the Association of Telephone Companies and Mobile Service and Personnel (SindiTelebrasil), sent a press release arguing that local regulations for the installation of telecommunications infrastructure is one of the most restrictive in Brazil, would justify the gaps in coverage.
The county requires, for example, seven types of licensing for installation of mobile telephony antennas and Bans that are closer than 500 meters from each other, when installed in towers. According to the organization, this measure undermines adequate coverage signals and providing good services. "
On June 27, the OAB / RS held a Public Hearing to discuss the issue. Participated in several organizations defending the rights of consumers, the Public Ministry, Procon, representatives of state and municipal governments.
During the debate, the companies submitted the issue of restrictive regulations for the installation of antennas for mobile telephony, but the government says this is a problem for companies, according to the report of the president of the local order. "It's this game of pushing and shoving while the citizen pays the bill," argued Lamachia to add: "We are not against the carriers or against the government, but seeking mechanisms so that the consumer is not penalized."
Lamachia spared no criticism of the National Telecommunications Agency. "The FCC, which should make this role regulating and monitoring, has been omitted. The agency is who should be pulling these public hearings," he said.
Collapse in court
The mobilization of the OAB / RS as mobile phone coverage is also a reason beyond the rights of the citizen. The judiciary would be on the verge of collapse, in the words of the president of the organization. The number of cases grows beyond the capacity of the judiciary and the processing solution, progress in information technology and communication can not be put into practice by the lack of cellular coverage and 3G broadband.
"As president of OAB, as I will defend the electronic process if the lawyer looked at me and says there is not even broadband Internet access in his city, the phone does not work? This is an issue that needs to be discussed by all," concludes .
Source: Telesíntese
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This article was translated by an automatic translation system, and was therefore not reviewed by people.