Clipping of news on Brazilian Culture, Law and Citizenship
17/07/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - Procon Porto Alegre began notifying the mobile operators Claro, Hi, Tim and I live by problems in their services. Such operators are prohibited from selling cell lines before and after the city paid.
Moreover, the court also banned companies to sell new 3G internet plans to solve the problems of current customers. "Companies have to know where and where there is no sign of the operator," says the executive director of Procon Porto Alegre, Flavia do Canto Pereira.
rebate
Operators also must give discounts to consumers. The reduction should be proportional to the time when the service was not rendered by a decline in telephone line connection and the Internet. "This year alone, we recorded 806 complaints about the Procon mobile. It is the neglect of the carrier with consumers who do not receive adequate information about the service you are hiring, "says Flavia.
Source: MSN News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.