Clipping of news on Brazilian Culture, Law and Citizenship
05/03/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - Consumers should receive the annual discharge of debts, for the services received continuously, this month or next month to complete the settlement of accounts of the previous year.
The Procon-SP resembles that 12.007/2009 Federal Law provides that suppliers of public or private services, provided on an ongoing basis, such as water supply, electricity, telephone, cable TV, schools, credit card, customers should refer to the document.
Consumer law
The yearly discharge will replace the monthly receipts and vouchers issued during the previous year. It should also be forwarded to the consumer along with the invoice or to win this month.
The document must include the months from January to December of each year, based on the maturity date of the relevant invoice. Only entitled to this document who are current on all parcels or fees last year.
If any debt is subject to legal challenge, the right to discharge will only statement of months have not been questioned. If the consumer has not used the services in all months of the year, the document should be for the months in which there were sales of debts.
If the consumer does not receive the declaration of discharge of debts within the period stipulated by law, the suggestion is that PROCON search in your city or a channel service of the Foundation.
Source: InfoMoney
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This article was translated by an automatic translation system, and was therefore not reviewed by people.