Clipping of news on Brazilian Culture, Law and Citizenship
05/02/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - The freedom of choice is the biggest problem faced by consumers who usually buy movies from the Internet, according to a survey conducted by Idec points (Brazilian Institute for Consumer Protection).
According to the organization, in some cases, owing to technological locks, even if a movie has been purchased, it can not be reproduced in more than three devices can not be burned to DVD.
In others, when the consumer has the option to watch the film for television that has a direct connection to the Internet, only one brand of TV or just a computer operating system allows the transmission. For the lawyer of the Institute, William Varella, freedom of choice is a right guaranteed by the CDC (Consumer Code), provided for in Article 6, section II.
"The companies offer movies that can be played only in certain software or proprietary operating system, that if the consumer does not, mean a clear limitation to the full enjoyment of the purchased content, which contributes to the monopoly of big technology companies," Varella said.
Other problems
Besides the lack of freedom of choice when evaluating the services of sites that provide movies from the Internet, Idec found that consumers still need to be aware of issues concerning the hiring of the service and the practice of misleading advertising.
In the first case, the organization realized that some companies take abusive practices such as continuous signature, which occurs, for example, when the consumer wins a month's experience of services and, if not cancel, the subscription is done automatically. In the opinion of Varella, the correct thing to warn consumers immediately and ask your permission before starting to charge.
"Not all companies offer easily contract the service, but the consumer needs this attention and demanded it, and if you encounter unfair terms, you should know that these are considered void and must be challenged," concluded the lawyer.
Source: InfoMoney
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This article was translated by an automatic translation system, and was therefore not reviewed by people.