Clipping of news on Brazilian Culture, Law and Citizenship
06/15/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - Representatives of the major shopping sites collective get together on Thursday (14), and in-show to discuss the developments in the sector and also the problems that they say are caused by the draft law to regulate activity.
According to representatives of the collective purchasing sites, the bill provides that proceedings in the coupons have expiration dates fixed to be redeemed, ranging from three to six months depending on the state. With that, the offerings devoted to culture, entertainment and tourism were among the most affected by the legislation, there may be a decrease in these promotions, which would also harm the consumer himself.
According to the lawyer, Tannuri, which is ahead of the lawsuit that secured an injunction in favor of four sites in Rio de Janeiro state, if the bills sanctioned sites can no longer offer promotions related to tourism.
"Companies in the tourism sector often work with a strong seasonality and use the collective purchasing model to attract new customers during periods of low season. It is an advantageous tool for everyone, because while consumers get a price far below market price, for hotels, agencies and other sector companies, is a way found to fill the idle capacity and optimize profitability over the year. If the draft law will be punished, the collective purchasing sites can no longer offer these deals and who else will be the loser is the consumer, "explains Tannuri.
In the opinion of the committee coordinator collective purchasing of the Brazilian Chamber of Electronic Commerce also agree that the regulations will hurt the consumer.
"If approved, the new laws inviabilizarão also offers travel packages for anniversaries, concerts, courses and even plays, since these events happen on specific dates. In these cases it is impossible that the offer be valid for three or six months. Therefore, if the legislator's intention was to protect the user, the effect could be reversed. In addition, the Consumer Protection Code is current and already covers all consumer relations, "says Camargo.
Consumer protection
In the opinion of the director of Ibedec (Brazilian Institute of Defense and Consumer Relations), Geral Tardin, the regulation of collective purchasing will bring security to consumers.
He said currently, consumers have found several problems in purchasing products on shopping sites and collective firms are not responsible for the services and products sold.
"Today the consumer buys a beauty treatment, for example, when you arrive at the clinic and discovers that the products are not suitable for your skin. When looking for a company that offered the service, it is not liable and denies the money back to the client. The consumer is exposed to a risk contract because it has difficulty in holding the site, "explains Tardin.
Bills
Now before the House the bill 1232/11 proposes that the regulation of collective purchasing sites. Among the measures intended to require the project sites to offer a customer service by phone and that the company take responsibility for problems that may occur in the deal.
The bill also stipulates that companies should be responsible for headquarters sites or affiliate in Brazil and should report your data such as address and phone number on your main page on the Internet.
Source: MSN News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.