Clipping of news on Brazilian Culture, Law and Citizenship
30/05/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - At the time of organizing the wedding, consumers should be aware of their rights to prevent the dream becomes a nightmare day.
According to IDEC (Brazilian Institute for Consumer Protection), the client must require tasting food and beverage, and read carefully the terms of the contract. The Institute explains that this time of year there are growing complaints in companies Procons cons of marriage.
The complaints range from a tear in the bride's dress or decorations that were not chosen until service buffets, which simply do not appear at the feast.
Caution is never enough
Check it never hurts! Especially when it comes to business events. Always check the competence of the company will be hired and, therefore, do a search on the site of Procon to see if there is no complaint made by other customers, for suppliers who want to hire. Networking sites and complaints can also help meet the company's image.
Before sending the cook wedding favors, the consumer may request a draft to even a model to get an idea of how the product will be purchased. If time is not delivering the goods as agreed, the consumer has the right to re-run or refund the amount paid.
The same goes for clothing, furniture and decorative objects that will be rented for the wedding day.
"In accordance with Article 14 of the CDC (Consumer Protection Code"), the service provider is responsible for repairing damages caused to consumers by defects relating to the provision of services, as well as insufficient or inadequate information about their performance, " explains the relationships Idec manager, Karina Alfano.
Tying
The consumer has no obligation to hire a service indicated by the company. The practice of companies insist on selling a service only if another product is purchased is also illegal.
"The consumer is not obligated to hire the services listed companies, much less accept the tying of any product. This practice is considered unfair by the CDC. If this happens, the recommendation is to reject the proposal and, if necessary, to denounce the practice of consumer protection agencies, "says Karina.
Check out the events organized by the company
It is the right of the consumer requests the company to see a party organized by her and tasting foods and beverages that are served.
It helps to know the quality of service to be provided. It is important that the preferences are detailed in the contract, because if there are changes on the menu, the client may require the effective provision of contracted services.
Noncompliance of the offered services
In cases where the company meet only part of what was stipulated in the contract, the consumer can not be harmed.
According to the CDC, if the breach of the offer, the consumer may require compliance with the forced obligation, proportional reduction in the amount paid, accept other provision of equivalent service or cancel the contract and demand compensation for material and moral damages.
Source: MSN News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.