05/25/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
SAO PAULO - From June this year, the health plan operators are obliged to inform the internet, consumers on the output of accredited hospitals and medical care network.
According to Procon-SP, the resolution of the NSA (National Health) only reinforces what is guaranteed by CDC (Consumer Code).
The CDC says it's consumer's right to adequate and clear information about different products and services, specifying the correct amount, characteristics, composition, quality and price as well as about the risks they present.
Dissemination channels
In the opinion of the founding executive director of Procon-SP, Paulo Arthur Goes, the measure aimed at real-time information that consumers can not be restricted to the internet.
"Operators should use other channels to inform, such as torpedoes, letters or printing on the back of the monthly bill," explains Goes.
Consumers who have dúvdas on the new procedure or want to make a complaint, Procon can search for your city or a channel service of the foundation.
Source: InfoMoney
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This article was translated by an automatic translation system, and was therefore not reviewed by people.