Clipping of news on Brazilian Culture, Law and Citizenship
05/23/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Learn about the basic care should be taken to avoid problems when using the laundry and not running the risk of lost or damaged part that will be washed.
- First do a search for price and quality with neighbors or acquaintances;
Consider the distance between your home and property and see if that will not disrupt your routine when you go and remove the parts;
- Ask for a written "list washing". Are to be included: the state that is the part if it desbotável; the services to be performed, such as washing, ironing, remove stains and so on., The amount, the amount to be paid and the date of delivery of the clothes. Require copy of this document signed by the supplier;
- When removing the product, verify that the service was provided under the contract. Otherwise do not make the withdrawal, keeping the list of cleaning up the solution of the problem.
your Rights
If there is damage to any product, or have some other problem with the establishment, you are sheltered by Article 35 of the Consumer Protection Code, which provides as follows:
"If the supplier of goods or services refuses to comply with the provision, presentation or advertising, the consumer may alternatively and at his choice:
I - forced the enforcement of the obligation under the offer, presentation or advertising;
II - to accept another product or provide equivalent service;
III - terminate the contract with the repayment of any sum in advance, adjustments, and damages. "
Source: PROCON SP
Our news are taken in full of our partner sites. For this reason, we can not change the content of these up in case of typing errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.