Clipping of news on Brazilian Culture, Law and Citizenship
24/04/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
On Wednesday, April 25, the Office of Weights and Measures of the State of São Paulo (SP-IPEM) and the Foundation Procon-SP, organs linked to the Department of Justice to conduct "Operation John Clay," which will examine ceramic components for masonry, such as ceramic block, solid and perforated bricks, hollow element, channel, among others, in order to avoid harm to the consumer.
The dimensions (length, width and height) of more than 50 batches of these products will be examined by inspectors of the IPEM-SP in the laboratories of Bauru, Campinas, Presidente Prudente, Ribeirão Preto, São Carlos, São José do Rio Preto and São José dos Campos . Representatives of the companies audited are invited to attend the pre-analysis. The press can also follow the work in the labs.
In case of errors, the company is assessed and has ten days to file a defense to the institute. The fine ranges from R$ 100 to R$ 1.5 million, doubling in recidivism. If the dealer has not submitted the invoice of the product on the collection day, he takes full responsibility for possible errors.
In the laboratories of Ipem of Presidente Prudente, SP, Campinas and São José dos Campos, technical Foundation Procon-SP examine the packaging of this type of construction material to verify the information provided by suppliers to the consumer is correct and appropriate, in accordance with the provisions of the Consumer Protection Code. In the case of irregularities, manufacturer or distributor respond to the administrative process. The fine imposed is between R$ 400 and R$ 6 million.
Service and Procon Ipem
For questions, complaints or complaints, the consumer can use the services of the Ombudsman Ipem by phone 0800 0130522 Monday to Friday from 8h to 17h, or email to: ouvidor-ipem@ipem.sp.gov.
In www.ipem.sp.gov.br, plus information on all legislation metrology and quality prevailing in the country, statistics monitoring, guidelines for citizens and entrepreneurs, the person can get details of the daily activities of the institute. The IPEM-SP is a body delegated by the Inmetro.
The Procon-SP Foundation meets the following channels:
Guidelines: 151 (only for capital)
In person: Monday to Friday from 7am to 19h. Saturdays, 7am to 13h, into the ranks of Poupatempo, subject to scheduling on-site.
Sé - Praça do Carmo, S / N, Centre. Phone: 0800-772-3633.
Santo Amaro - Amador Bueno Street, 176/258 - São Paulo - SP (near Largo Thirteen May). Phone: 0800-772-3633.
Itaquera - Contour Avenue, S / N, Itaquera (next to the subway). Phone: 0800-772-3633.
In the ranks of Citizenship Integration Centers (CIC) North, East, West, São Louis and Feitiço da Vila, Monday to Thursday from 9am to 15h. Immigrants in the CIC service is available Mondays, from 9am to 15h.
By fax: (11) 3824-0717.
By letters: PO Box 3050, CEP 01031-970, São Paulo-SP.
04/23/2012
Office of Communications
Foundation Procon-SP
Source: PROCON SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.