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Transportation

Cars: paralysis of the electronic survey should generate consumer harm

03/28/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 


SAO PAULO - From April, the bodywork and painting workshops performing the service of electronic survey wish to suspend this service, in case of accident the vehicle. The activity replaces the need for an insurance inspector to perform the inspection.

According to the SP-SINDIREPA (Union of Industrial Vehicle Repair and Accessories of the State of São Paulo), the suspension of service delivery will result in harm to consumers, who would get hit with his car stopped more time in the workshops.

With the strike, the union ensures that the suspension of the electronic survey will increase the time in three days of stay in the vehicle workshops. Currently, damaged vehicles are on average 10 days for the repair is made.

According to the Union, the high cost of maintaining the system generates costs for the workshops. The organization further explains that he tried to negotiate with insurers an adjustment in the amount charged for the service per hour, but without success. "As there was no agreement to ensure the adjustment of remuneration, it is infeasible to repair companies arcarem with the cost of software maintenance and professional expertise to run the service. We have a very high monthly cost to maintain this service, which greatly facilitates the operations and the release process by the insurer of the damaged vehicles, "explains the president of SINDIREPA-SP, Antonio Fiola.

At the beginning of the strike must participate in workshops only the state of Sao Paulo, but it can be extended to other regions. "The dissatisfaction of the entrepreneur who operates in the bodywork and paint is general and this issue has already been widely discussed with the Sindirepas other regions," said Fiola.

When contacted, the FenSeg (National Federation of General Insurance) said in a statement that does not interfere in price negotiations between insurers and workshops.

Electronic survey
Previously, this work was done by inspectors employed by insurance companies. Now, the service was completely replaced by the system DRP (Direct Repair Program), which makes the process more streamlined assessment of the damage and release of the insurer for the execution of the service, reducing waiting time for the owner of the wrecked vehicle.

However, the repairers claim that programming software manufacturers that offer this system to the market has decreased the operating time of repair, making impossible the execution of services within the stipulated period, retracting the remuneration paid by insurers. "The problem we face workshops is the high cost to keep that operation undoubtedly revolutionized the whole procedure of inspection. Ideally, insurers make a reassessment and remunerassem workshops for this service, which does not happen today, "said Fiola.

Claims
The Board of Bump SINDIREPA-SP (Union of Industrial Vehicle Repair and Accessories state), the workshops they want the value of the hours of labor per car companies paid for the workshops is increased.

According to the House today, the value of the hours of labor per car is between R$ 20 and R$ 50, and, second Fiola, some insurers do not readjust the fee for five years, however, to keep the system software, the owner of the shop spends about R$ 1000 per month plus the salary of the estimator, which is around R$ 3000 to R$ 4000, out of charges.

The President revealed that the area of collision repair has undergone flattening and loss of profitability over the years and compares the relationship between shops and insurers to physicians and health plans. "We were tied hand not knowing what to do and do not want to harm the consumer because they depend on it to keep our business," he adds.

Currently, 80% of the revenues of more than 600 workshops and painting funilarias the State of Sao Paulo that have the system come from the electronic inspection services performed by the insured vehicles.



Source: News Agency

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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