Clipping of news on Brazilian Culture, Law and Citizenship
03/07/2012
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The Procon-SP Foundation explains that according to the Consumer Protection Code, Article 39, item X, is considered as abuse "without just cause to raise the price of goods or services." The definition fits the posts that have increased the amount of fuel charged to the consumer at the stoppage of the second day of product carriers.
It is very important that the consumer requires the invoice and report. Capital in the complaint may be made by calling 151.
The CEO of Procon-SP, Paulo Arthur Goes, reports that complaints will be investigated by the agency and "the conduct is confirmed, the post will be fined and the case sent to prosecutors for consideration of criminal matter." The amount of the fine ranges from R$ 400 to R$ 6 million.
Consumers who have questions or want to make a complaint, you can search a channel service of the foundation:
Guidelines by phone: 151 (only for capital).
In person: Monday to Friday from 7am to 19h. Saturdays, 7am to 13h, into the ranks of Poupatempo, subject to scheduling on-site.
Sé - Praça do Carmo, S / N, Centre. Phone: 0800-772-3633.
Santo Amaro - Amador Bueno Street, 176/258 - São Paulo - SP (near Largo Thirteen May). Phone: 0800-772-3633.
Itaquera - Contour Avenue, S / N, Itaquera (next to the subway). Phone: 0800-772-3633
In the ranks of Citizenship Integration Centers (CIC) North, East, West, St. Louis, Immigrants and Blue Village, Monday to Thursday from 9am to 15h.
Fax - (11) 3824-0717.
Letters - PO Box 3050, CEP 01031-970, São Paulo-SP.
Foundation Procon-SP
Office of Communications
Source: PROCON SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.