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ANAC seeks clarification of TAM by problems at check-in

05/03/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 


SAO PAULO - The ANAC (National Civil Aviation Agency) convened the direction of TAM to provide information about the flaw in the system of check-in occurred on Friday.

According to the Agency Brazil, the company's management will attend the Agency next Monday (5). Moreover, the ANAC must establish an administrative process that could generate penalties to the company.

To avoid further inconvenience to passengers, ANAC said it would suspend sales of tickets of the company.

No check-in
For system problems, check in the TAM has to be done manually from 6am this Friday, which led to queues at several airports in the country

In a statement, the company said that the system of check-in returned to normal operation from 11:30.

According to Infraero (Brazilian Company of Airport Infrastructure), until 12 pm were recorded 114 flight delays around the country, of which 96 were from TAM. In addition, the company's 16 flights were canceled



Source: Online Extra

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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