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School students in a negative against default by the consumer's rights

23/01/2012

This article was translated by an automatic translation system, and was therefore not reviewed by people.




SAO PAULO - education institutions which became negative or the name of the students responsible for non-payment against the rights of consumers.

According to Procon-SP (Foundation for the Protection and Consumer Protection), education is considered essential, and universal right and duty of the state.
According to the Foundation, providing this service, that covers as many people as possible, is also exercised by intitutions private school, so it is considered a public service delegated to individuals.

Because it is an essential service if the customer delays payment of a monthly fee, is not permitted to negative the name of the student or their parents with the records of credit protection, configuring abuse.
The educational services are viewed by law as a social service delivery rather than financial.

Education institutions also have the right to disclose the name of the student or contractor in default, and demand payment of the debt in court.

In addition, Procon-SP explained that the school may not impose sanctions such as suspension of evidence, retention of school documents or application fee of teaching due to default.

Rights
According to the Foundation, the institution can charge the delinquent fine but, regardless of the terms of the contract, the percentage may not exceed 2%.

It should also be maintained the right to renewal of registrations, watching the calendar, the charter school or contract clause, however, the student may be disconnected from the institution at the end of the term.

If the student is unduly negative results, the consumer should contact consumer protection agencies to formalize the complaint.

 

Source: InfoMoney

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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