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Consumer News

Abinee says that mobile manufacturers are committed to reducing crashes

08/30/2010

This article was translated by an automatic translation system, and was therefore not reviewed by people.





SAO PAULO - In response to research Barometer, which surveys from January to July on the basis of claims against manufacturers of mobile phone registered in Procons, Abinee (Brazilian Association of Electrical and Electronics Industry) issued a statement on this Friday (27) , affirming that manufacturers are committed to upgrading of production processes, in order to reduce possible failures.

According to the association, the number of phone lines in operation increased by 15.5% last year compared with 2008.

The level of complaints substantiated by the reported DPDC (Department of Protection and Consumer Protection), fell 24% in the same comparative basis, and this number represents 0.05% of the approximately 56 million phones sold in the period.

Consumer
Abinee also said it has always been favorable to the improvement of health care to the consumer without increasing the cost of product, allowing the cell is accessible to millions of Brazilians.

According to the Agency, manufacturers of cellular associated Abinee seek opportunities for continuous improvement in serving customers.

Phones
According to the Barometer survey, the company with the largest number of complaints in the first seven months of the year was Samsung with 26.36% market share.

LG already had 25.38% of complaints, followed by Nokia (21.19%), SonyEricsson (15.51%) and Motorola (8.56%).



Source: Money Info

 

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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