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Delivery of product by appointment

This article was translated by an automatic translation system, and was therefore not reviewed by people.



  Saulo Luz



Assembly approves bill that requires the company to determine at what time will do the

Deliver products by appointment should become law in the State of Sao Paulo and obligation for any trading company or service. Already with Governor Jose Serra of the Draft Law 298/2008, approved by the Legislative Assembly, which states that companies must establish a short supply of products at home.

If you violate the agreed date and time will be fined from R$ 212 per appointment delayed or missed. Governor expected to sign or veto until next Wednesday.

Next, the text should pass legislation by the executive state - no time for completion - and takes effect once it is published in the Official Gazette of the State. The government must establish, for example, that body will monitor and enforce fines.

"Currently, we are at the mercy of companies. Who has not lost the entire day of work, stuck at home waiting for a product, often not even been delivered? This is not just me, but with much of the population, "justifies the author of the project, state Rep. Vanessa Damo (PMDB).

She claims that is too broad the term "business hours", which companies usually apply to the delivery period. Therefore, the text proposed to divide the day into three different delivery periods. "If it is marked in the morning, the order must arrive between 7am and 12pm. If you check in the afternoon between 12h and 18h. And the period of the night goes from 18h to 23h. Consumers can also contact Procon to receive 50% of the fine. Since the other 50% goes to the State Fund for Consumer Protection, "said the deputy.

The development coordinator Washington Gomes da Silva, 31, believes that with these rules and punishments, the company will begin to improve deliveries. Recently, he had problems when buying a book online. Despite the promised delivery time of 7 days, the book never arrived.

"After 15 days, I called the bookstore and gave the excuse that the book had been stolen on the road. But nobody said anything and I have nothing with it, "he complains. He called for the cancellation and got the money back.

Marcel Solimeo, economist of the Commercial Association of Sao Paulo, says that the measure should have an impact on the consumer's pocket. "This is unthinkable in a city that has the absurd as the transit of Sao Paulo. The stores will have to have a larger structure and increase its fleet of delivery. All this means higher cost and that cost will ultimately be passed on to the consumer, "he says.

WHAT THE LAW SAYS


Deliveries in the morning from 7am to 12pm

Deliveries to late in the period after 12h, the 18h

Deliveries in the evening from 18h until 23h

The company that does not comply with pay a fine of R$ 212

50% of the fine will go to consumers injured

Source: Jornal da Tarde

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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