Clipping of news on Brazilian Culture, Law and Citizenship
This article was translated by an automatic translation system, and was therefore not reviewed by people.
2/10/2009
Toys must be certified by Inmetro. Right of return, only with invoice
Rio - To ensure that Children's Day is a joy for young and old, parents should be aware before you go shopping. Bodies Consumer give tips on how to verify the quality and safety of toys, and tactics to save the present.
The first step is to buy in advance and compare prices. The Procon-SP found abuses in amounts charged by the toys. Doll Susi Stewardess, the Star, for example, can be found in the range of R$ 27 to R$ 54.90. The difference reaches 51%.
Consumers should also check the seal of Inmetro age and the indication printed on the packaging. 'They ensure that no risk to the health of minors, "said Maria Inês Dolci, coordinator of Pro Test.
Despite the economic appeal, parents should avoid buying products in the informal market, since they have quality certificates. Yesterday, the Superintendency of Tax for the Office of Weights and Measures (RJ-Ipem) 912 products seized in Operation Happy Child ". The largest number was bicycles, 152 of 353 checked.
The manufacturer must inform the packaging to identify the producer and the instructions for use and assembly. The manual must be legible and in letters in portuguese.
Require the invoice is crucial to ensure the right to exchange for defects. After seeing the problem, the consumer has 30 days to make the replacement.
To play safe in buying, go to the "Primer" Safe Child Inmetro. Available in www.inmetro.gov.br.
TIPS TO AVOID HEADACHE
PROOF
Require proof tax, an essential in cases of exchange for defects.
DEADLINES
If flaws are found in products, the consumer has 30 days to make the switch at the store. The replacement can be done immediately, but if the alleged impossibility, the merchant has 30 days to respond to the request.
PRODUCTS PIRATES
Avoid buying in the informal market. Despite being cheaper, the toys do not have the certification of quality and safety of Quality Control, nor the guarantee of return.
IMPORTED
Toys bought in importers also must follow the standards in Brazil. Therefore, the package must have printed the seal of Quality Control, an indication of age and instruction manual in Portuguese. The importer must also provide technical assistance in cases of default.
INTERNET
Attention to shopping via the Internet. Make sure that no complaints from the site in the mass consumer, such as Procon. In the case of buying foreign portals, make sure if there is any representative of the mark in the country
PACKAGING
Keep containers out of reach of children and do not forget to remove the clips, which can cause accidents. Do not discard the packaging, which can be very important in case of exchange.
ELECTRONIC
Read the manual before handling the products. It is essential to check the voltage before connecting the toy to electricity. There is a high risk of electronic shock or cause burns.
BUYING
Search prices and payment methods between the shops. It is also important to buy in advance. This avoids queues and more time to compare prices and brands.
COMPLAINTS
Complaints can be made to Procon-RJ by phone 151.
Source: The Day
This article was translated by an automatic translation system, and was therefore not reviewed by people.