Prosecutors and the process Alerj Oi
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The Oi is being sued in two actions, filed this week. The Federal Prosecutor's Office in Rio (MPF / RJ) proposed public civil action for the Oi Fixed indemnify customers around the country that paid for monthly subscription to the service even blocked, by request of the User or by default, for the duration of the resolution 85/98. The MPF processes also Anatel, which consented to the collection, and wants compensation for collective moral damage over R$ 5 million and R$ 500 thousand, respectively.
Since the Commission's Consumer Protection Alerj filed a public civil action in the 6th Circuit Business Oi against on the basis of numerous complaints he had heard about the service Velox, broadband.
Prosecutors Claudio Gheventer e Márcio Barra Lima are the plaintiffs. Barra Lima explained that the resolution 426, which is currently in force, prohibits the collection when the service is not being enjoyed. The previous resolution, the 85/98, it made it clear that there could be no recovery:
- The purpose of collecting the basic rate is the availability of the service, the company said. If the consumer is not using the service, would not have to pay. We want the refund of amounts charged improperly.
Operator would have to restore consumer double
The chairman of the Consumer Protection Alerj, Cidinha Campos, explains that Oi is using as a practice to close the contract for the provision of wireless broadband internet check technical conditions for fulfilling the service. At the time of installing it, the Oi maintains technical problems that prevent the functioning of Velox. But, invariably, the person has paid the first installment on a service that will not.
- We want the consumer only pays when the service is running. And also that the operator repays, double, the value paid by consumers who did not use the service - says Cidinha.
Oi The information has not been officially notified, so it will not comment on the actions. The Anatel says it does not comment on ongoing processes.
Source: The Globe
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.
