Consumer protection against telemarketing search
This article was translated by an automatic translation system, and was therefore not reviewed by people.
By the end of yesterday afternoon, more than 12 thousand people had already requested the State Coordinator for the Protection and Consumer Protection (Procon-PR), the blockade of receiving telemarketing calls from some 22 billion phone numbers and fixed mobile.
The system that makes the registration numbers went live last Tuesday (1.) And, according to the state, has received a demand on schedule. Companies have 30 days from the request, to follow the will of consumers.
The register, which is free, must be performed by the holder of the line or telephone lines, being individual or entity. The simplest and also being the most used, according to Procon-PR, is via the Internet at www.procon.pr.gov.br.
But there is also the possibility of requesting the lock by phone (no 0800-41-1512) or in person at the headquarters of the organ, which is located in Curitiba in Alameda Cabral, 184, Centro.
"The registration on the Internet is easy and takes about two minutes to complete. In the end, the person receives a login and a password itself, "says the vice-coordinator of Procon-PR, Maria Izabel Verni. The login is for the later inclusion of new numbers, or also the holder of the line remove the phone from the list, stopping the block.
If, after 30 days of the request blocking telemarketing companies breaching the consumer's order may be fined by Procon-PR, subject to the penalties provided in the Code of Consumer Protection, and a fine of £ 212, 82 to R $ 3,192,300, depending on company size and severity of the damage caused.
The ability to block telemarketing calls in Parana was established by state law 16135/2009, inspired by a similar provision in the State of Sao Paulo.
The law was enacted on June 24 and since then, the system now being developed by the Company of the Paraná (Celepar). In Sao Paulo, according to Procon-PR, the system took about six months to be deployed.
Source: Paraná Online
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.
