Justice requires telephone test signal before selling 3G service
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Injunction has lifted the Committee on Consumer Protection.
Hi, Tim, Vivo and Claro, which has not been subpoenaed, they may use.
The four mobile phone companies that operate the 3G Internet services (broadband) will have to test users' computers and check the signal in places where it will be used before selling services. The decision of injunction granted by Judge Gallicia Fernanda Amaral, the 4th Court of Enterprise, which has lifted the Committee on Consumer Protection Legislative Assembly (Alerj).
In accordance with the advice of the Court, the companies Hi, Tim, Vivo and Claro, which have not been officially informed of the decision of the public civil action to have ten days to appeal.
The sentence given on August 25 only takes effect after Hi, Tim, Vivo and Claro are notified. They did not comment about the injunction.
Complaints since 2007
According to the lawyer dcabungcal Barroso, the commission, since the end of 2007 has substantially increased the number of complaints from consumers who hired a service not received.
"They had to buy a modem and pay a monthly fee, but problems such as incompatible with the User's computer or lack of signal, the service was not accessed by the consumer or the connection gave a much slower hired. And when asked to cancel the service, consumers had to pay a fine recisória. In other words, had a double loss, "said Girão.
The lawyer believes that, even if the companies can come with action in court, the judge's ruling should be maintained. In his decision, she says companies that do not comply with the subpoena, shall be fined daily for $ 2000 for each event.
Source: G1
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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