About 2 million consumers block telemarketers calling on the 1
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Celio Yano
Required by law, the system was launched on Tuesday. Companies can be fined if they interconnect to the User after a month filling in the registration
About two thousand consumers Parana have registered not to receive telephone calls from research institutes and companies offering products and services on the first day of the blockade in the state.
The locking system of receiving telemarketing calls was released early on Tuesday (1), the site of the Coordination State Protection and Consumer Protection (Procon-PR).
The register is provided for by Law 16135/2009, which culminate on the 24th of June, but according to a spokesperson for the Procon-PR, had not yet entered into force because, after the approval of the project had to be developed by Company the Paraná (Celepar) and go through a testing phase before being opened. The request for blocking can be done by individuals or entities on the site of Procon-PR, the link "Block Incoming Connections Telemarketing.
Upon registration, the deadline for the company to obtain the data from the client that requested the lock will be 30 days. Thereafter, if the User receives a telemarketing call, you enter date, name of company providing the service and record occurrence in court. In announcing the registration for the School of Government, the coordinator of Procon-PR, Hawk Amelia Pickering, explained that the lock is worth including for companies in other states.
"If the company makes a connection from 30 days to register the client is violating the code of consumer protection," he said. The offending company may suffer administrative sanctions ranging from fines to revocation of registration of operation in cases of recurrence. "The fine ranges from 200 to 3 million Ufirs [Fiscal Reference Unit], depending on factors such as size and capital of the company," said Amelia.
The coordinator of Procon-PR noted that the service is free. The request blocking phone lines can be made online, by phone (0800 41 1512) or in person at the headquarters of the body (Alameda Cabral, 184 - Centro, Curitiba).
How
To make the registration, the User must enter name, ID, SSN, address, zip code, phone to be registered and e-mail. Interested parties may register only recorded telephone lines in his own name, while the maximum of three numbers. The shutdown of the register can be made at any time.
For a list of phones that can not be driven, companies must also register at the gate of Procon-PR.
The coordinator of the agency said that companies do not have access to all customer data. "We took care to display only the first name of the consumer and the phone locked. It appears the name, social security numbers or address, "he said.
Are free of blockage charities calling for donations, and companies authorized by the owner of the line. Who has the name on the list, but want to allow connections to certain company, shall send a specific document to the company, which can be printed from the website of Procon-PR.
According to the law establishing the system, authored by Marcelo Rangel (PPS), the record was inspired by a model that prevails in the United States, called Do Not Call. In Brazil, the first state to implement the register was to Sao Paulo, where the system works from the 27th of March. In the Chamber of Deputies, in Brasilia, a bill providing for the creation of a national database with the same objective analysis awaits the Commission's Consumer Protection (CDC) since September 2008, although no prediction of vote
Source: Gazeta do Povo
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.
