Clipping of news on Brazilian Culture, Law and Citizenship
 


Consumer News

Anatel wants to regulate service package

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

Micheline Batista


The so-called combos together fixed and mobile telephony, broadband internet and cable TV. The idea is to create rules to protect customers

The National Telecommunications Agency (Anatel) wants to establish specific rules for the provision of so-called combos, packages that usually meet fixed and mobile telephony, broadband internet and cable TV.
The aim is to clarify once and for all how operators should proceed when the client closes a contract with a grace period (usually one year) and before the end decides to keep only one or two items of the package. This has generated many complaints to the agency and the governing consumer protection, since the signing of separate services usually have higher value than when they are packaged.

The report sought the FCC has not been released but no spokesperson for comment. In July, the Superintendent of Private Services Agency, Jarbas Valente, he said the intention is that companies make it clear that the offer prices of individual services is different in combo. "Everything will have estarno contract: the price of hiring the combo and the individual prices for the consumer to know where are the discounts," he said at the time.

The regulatory changes do not yet have time to happen, but should leave the paper later this year. It is possible that eat together details of the requirement of the combos, the FCC set quality targets in the plans. The work moves three "super-agency - Public Services, Private Services and Multimedia Communications. The latter, including also discusses a way to force operators to discriminate in the contract which the speed of the Internet being recruited and what are the actual rates of transmission to reach the customer.

In Pernambuco, just a Hi and Cape More offer combos. Cabo More sells packages combining internet and pay TV, but will soon be offered also fixed. "We have a pilot project in Oregon to offer VoIP telephony technology, similar to the NET Fone," says the regional manager of the Northeast Cape More, Rondineli Sundays. NET is the same group of Cape Further, City TV, and NET Fone is offered in partnership with Embratel.

Product - If you found the viability of the product, the new combo of Cape More should begin shipping in 2010. Today, with the operator, you can purchase a combo made up of broadband internet speed of 300 kbps, Megazone provider and package for Junior R $ 119.70, promotional value. If the Internet at 2 Mbps, Mega package and provider of pay TV, the bill rises to R $ 179.70. "Hiring a combo out on average 40% cheaper," argues Sundays.

Hi now offers Internet and mobile telephones. "By hiring the Total Hi Bill the customer can enjoy discounts, plus receive a single bill for all services," said BT in a statement. The package price ranges from $ 159 to $ 299. The cheapest, Total Bill Light, includes a mobile line, Velox 300 kbps, 50 minutes for fixed or mobile and 30 torpedoes, and a credit of $ 150 divided by 10 times.



Diário de Pernambuco

This article was translated by an automatic translation system, and was therefore not reviewed by people.

Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.


  Subjects list
 
  Copyright (c) 2006-2009. JurisWay - All rights reserved.