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Extra point is still in the account

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 


Protected by an injunction, operators of cable TV's collection service, prohibited by the FCC
Rio - The extra point continues to be charged by operators of cable TV, even after the Invalidity, by Resolution No. 528, the National Telecommunications Agency (Anatel), April 22. And companies are not committing any error, according to their regulatory agency. The collection is legal because it is still in force the injunction granted to the Brazilian Association of Pay TV (ABTA).

This means that, by publishing the resolution is less than two weeks, the board of Anatel knew that the measure would not force immediately. The Federal Prosecutor in the Federal District Court asked the express repeal of the legal action granted to ABTA. The goal is to prevent the injunction is wrongly used by TV companies pay to justify the breach of the resolution, which prohibited the collection.

The Brazilian Institute of Consumer Defense (Idec) also believes that it makes sense to apply the injunction because it was given to the articles of the previous resolution, that of No. 488, June 2008. IDEC's lawyer, Estela Guerrini said it would take a reaction from Anatel, so that consumers could charge their rights.

WAITING FOR JUSTICE

"The next day, billed as the publication of the new resolution should bring all items specified. If charging the extra point, the subscriber must first complain to the company. Second, complain to government agencies for consumer protection and, finally, to the Agency. The agency has the duty to punish companies that flout the rules, "says Estela.

According to Anatel, operators can continue charging for the service, while the Court does not judge the merits of the action. The student Gomides Soraya, 18, hopes that the decision out soon, because there were satisfied with the end of charging extra point.

Request for reconsideration

The Brazilian Association of Pay TV (ABTA) claims that the ban on charging for the extra point ignores the economic and technical contributions made to public consultations and will present the request for reconsideration to the FCC. For the agency, the companies may charge a fee for installing the extra point, when the service is contracted, but not monthly.

Cobra package POINT TO MORE

THE TVA, a complete package with a point is R $ 124.90. If the customer asks for one more point, the price goes to $ 150. The person mentions the resolution of the FCC, but the answer is that "it is not prohibited.

NET provides similar plan for U.S. $ 129.90, with two points. If the customer asks for a third party receiving the information that should pay $ 25 more for installation, but the attendant said that was not passed by the company is the monthly increase.

Sky sells packages with one or two points and different programs. The company warns that, while there is no legal definition on the extra point, no commitment to install.

 



Source: The Day

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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