Speedy back on sale today
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Eleni Trindade
Anatel released the offer because it believes that Telefonica fulfill the goals set
The National Telecommunications Agency (Anatel) has released the sale of Speedy by Telefónica. The dealership said it has begun to market the service fast internet today from 8am. The company was prevented from selling the Speedy since June 22 because of frequent interruptions and service failures.
According to the Board of Anatel, the release was allowed because the company made within the period specified by the regulatory agency any documentation stating what steps have been taken to ensure the settlement of the service and these actions have been proven by experts from Anatel. The regulatory agency said it will monitor the improvement plans proposed by the company for the next six months and, if problems arise during this period, the service may be suspended again.
The Speedy was having crashes since June last year. The largest of these was in June 2008 when Telefonica's customers were without service for 36 hours. The company alleged defect in the control equipment for Internet traffic in Sorocaba. In early April, the service had another breakdown and was unstable for several days. On occasion, the reason given by the company was the action of cybercriminals.
In a statement, the Procon de São Paulo, said that the FCC has fulfilled its role as regulator and enforcer and hopes that the problems have been thoroughly evaluated and that there is constant monitoring of the FCC to ensure that such events do not recur.
For Estela Guerrini, lawyer of the Brazilian Consumer Defense (Idec), the suspension of service was very important. "The measure showed that Telefonica is the supervision and monitoring of public service provision and Anatel fulfill its role," she said.
Estela, but stresses that much of the problem is the lack of supervision of the agency. "But it surprises me that the regulatory agency to disclose that Telefonica will monitor for six months because she should do it constantly to keep the situation come to that. The FCC has an obligation to monitor not only Speedy, but all telecommunications services that it regulates. "
Another entity of consumer agrees that the responsibility of the regulatory agency only adds to the release. "The recovery plan was validated by the FCC and now it's up to ensure that the services have really improved. Otherwise, you will need to take drastic measures such as loss of grant for providing services, "says Maria Inês Dolci, institutional coordinator of the Brazilian Consumer Protection (Pro Test).
The failures came Speedy troubling for those who need broadband and has no options. Professor of Biology Hélcias Padua, 63, for example, the Speedy was hired before the ban on sale by the FCC, but since June 30 were without service. "I started to complain every day and one of the excuses was the prohibition of the sale. They promise to resolve and do nothing, "he complains, which until yesterday had still not Speedy.
HISTORY
JUNE 2009
Pane in fixed telephony (including cordless phones to make and receive calls) and resolved the same day
APRIL 2009
Attacks from hackers were responsible for the crash occurred between 6 and 11. The company did not disclose the extent of damage, but capital and the country were affected. The deliberate actions affect the support structure to access the Internet with the creation of a high number of requests to servers, which hindered the access of customers
JULY 2008
Between 2 and 4, the crash data network reached about 2 million users, including government agencies of the State
Source: Jornal da Tarde
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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