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This article was translated by an automatic translation system, and was therefore not reviewed by people.


 


Company's health plan of origin can not deny the pass to customer requests for documents portability of grace

BY Priscilla BELMONTE, RIO DE JANEIRO

Rio - Customers interested in the portability of health plans in place since yesterday, should be aware of some basic procedures. The new rules, the right to exchange operator can only be exercised between the anniversary month of the contract and the next. The report issued by the compatibility guide created by the NSA (National Agency of Supplemental Health) is one of the documents to facilitate change. Available on the Internet, allows the comparison of services offered by competitors.

Who has difficulty in gathering the documentation you can count on the operator of origin. It is the company's obligation to provide the client any document required in the process of migration. The application must be served within 10 days. Information on the date of inclusion in the plan beneficiary numbers and the records of the company and the product must also be informed by Customer Service (CAS).

Thanks to Mary of the migration came in good time: "I have a daughter with heart problems, which has already been operated twice. I could not take risk. Now, I can change. "

THE PROCEDURES

Make sure you have the right to portability: only customers with individual plans (contracts signed after January 1999) can benefit.

See the NSA Guide to Health Plans (www.ans.gov.br) to identify compatible with your plans.

Take the report to the chosen operator and ask to join - the document can be printed.

You must submit, on the date of signature of the proposed membership, copies of receipts for payment of the last three slips losers.

Wait for the response of the operator of the plan target, which must be given within 20 days.

The contract of the plan of destination shall enter into force 10 days after the 'ok' the company chosen.

The operator of the plan that should get in touch with the company's original plan and the beneficiary to inform the date of expiry of the contract.

At the end of the process, the user should contact the operator of the plan to inform the home that had a lack of portability.

 



Source: The Day

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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