Procon warning consumers about a bank rate
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The Center for Consumer Protection - Procon-TO, states that providers are not allowed to charge consumers a fee for issuing bank. The practice is considered unfair and is included in Articles 39, V, 51 IV of the CDC - Code of Consumer Protection.
The manager of the Procon Palmas, Renato Tolentino Mendes is the duty of the provider bear the expenses of the bank. "If the consumer is victim of such practice may require the withdrawal of the fee and, if there is insistence, to require the Procon and demand repayment of the amount paid," recommends.
To Renato, the fact that the supplier provide other forms of payment such as deposit account, current account direct debit or pre-dated checks among others, does not justify the transfer of costs to provide services to choose the payment in bank.
Consumers who are harmed may consider seeking guidance in Procon by phone 151 or the Customer Service Centers of the Body, in cities Araguaina, Gurupi, Palmas, Araguatins, Tocantinópolis, Guaraí, Dianópolis, Porto Nacional, and at the Service of Taquaralto . The Procon is also part of the Service Fast Service to Citizens - Right away - and in the municipalities of Araguaina Gurupi.
Consumer Defense Code
Article 39, "It is forbidden to the supplier of goods or services, among other abuses," paragraph V: "require the consumer benefit clearly excessive."
Article 51, "are void of right, including the contractual terms for the supply of products and services that" paragraph IV "establish obligations considered unfair, abusive, placing the consumer at a disadvantage exaggerated, or are incompatible with good faith and equity. "
Source: The Official Sunflower
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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