SP antitelemarketing of Law enter into force in April
This article was translated by an automatic translation system, and was therefore not reviewed by people.
From April 1, the paulistas not want to receive telemarketing calls can get rid of the nuisance and complain when companies insist on providing products and services. For this, the consumer, as the law provides 13226/2008, must register on the website of the Foundation for Consumer Protection and Defense of São Paulo (Procon-SP). "Finally, the consumer will no longer be bombarded every day with telemarketing and advertising," celebrates the supervisor of the Pro-Test, Ana Luisa Ariolli.
Those who do not have access to a computer can be put up in service of the Foundation. The law will be valid for users of fixed and mobile telephony with DDD of the State of São Paulo. The subject line should fill a form on the website of the Foundation and, in a period of 30 days after registration, may require the Procon where approached by a telemarketing service.
The term also applies to companies that offer products and services by telephone. They may - but are not required - to register on the site of Procon-SP to receive the list of phones for which they are prohibited from calling. Those who do not register will not receive the list of blocks, but at your own risk the possibility of being reported and receive a fine ranging between $ 212.82 and R $ 3,192,300, depending on the size and the violation committed by company.
If a link to telemarketing after registering, the consumer must register the complaint by phone Procon-SP. Data such as company name, time of connection and, if possible, the name of the attendants have the need to be informed.
According to the lawyer of the Office of Consumer Protection (Idec) Estela Guerrino, the law is a victory for civil society that calls for a regulation time in the industry. "Now the consumer can choose whether to receive the supply of products by telephone or not. The choice is part of the right of each", the celebrated lawyer, who demanded not only commitment of Procon-SP, but also of society to monitor the Infringing companies. "No use without creating a law that people report. A joint effort."
Moreover, the supervisor of the Pro-test questions to apply the law to philanthropic entities, which the government, use telemarketing to raise resources. "Companies who claim to be philanthropic, but they are not, may continue to propaganda by phone, alert the supervisor. "We have serious philanthropic, but some are not. It should have a registration of entities before granting this exception to the law."
Source: Estadao.com.br
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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