Competition for the customer
This article was translated by an automatic translation system, and was therefore not reviewed by people.
After a month of the start of portability in Rio, the advantages offered by telephone companies increasingly Stephen Henderson of fixed and mobile customers. Increased competition in the sector is encouraging the creation of promotional packages that meet all pockets and profiles. Six months ago, when the service began to be implemented in the country, decided to invest in the TIM field of telephony, such as the Hi and Embratel, which has worked in the business.
The plan launched by the carrier offers 250 minutes for $ 29.90 (local calls to fixed numbers). For any number of links to TIM, the rate is 30% lower. Links to national and international long distance discount also. The package also offers free services such as identification of calls, conferencing, call waiting and receiving text message. The service of installation and TIM dispensing rate of clearance is not.
One of the advantages offered by Hi, at Fixed Hi, is that in cases of termination of contract, no recovery of fine. Another benefit is that the service is immune to the fall of light. Moreover, the Hi Fix is compatible with fax and Internet dial. The value of 200 minutes of free basic plan of the company is $ 42.92. The surplus minutes costs $ 0.10577.
Embratel has the options and the Free Net Phone. The Freedom costs from $ 30 (depends on package chosen) and a waiver on post installation and cabling. The model has no subscription rate. The service identifier for calls and answering machine are free. In the case of Net Phone, you can make local calls, national long distance (DDD) and international (IDD) for fixed and mobile phones. For those who already have cable TV or broadband of NET, the installation is free. Packages that combine TV, broadband and Net Phone has discounts of up to 30%.
Number of deals can be confusing
In cellular telephony, experts warn that the flood of offers may harm customers interested in change operator. "Attracted by the promotions, the customer ends up not accepting plans that match your profile," says Maria Inês Dolci, coordinator of Pro Test (Brazilian Association for Consumer Protection). Maria Inês emphasizes that we must search the packages before opting for number portability.
Answer your question
TRANSFER
Interested in migrating the carrier must provide their data and documents (ID, Passport and proof of residence) to the new company. Also, you must inform the phone number and name of the current operator.
REQUEST
It is important to emphasize that the request be made to a single operator at a time. Customers who require the portability for two companies at the same time tend to have the process stopped, warn experts.
Disclaimer
If the consumer give up or sort of migration to another company after having made the request, have up to two days to cancel the request. Remember, the deadline to the date of first contact.
UPDATE
Before you migrate, check of the data register in the company made earlier. The information provided must hit with the new operator.
COMPATIBILITY
Remember that the portability of mobile phones to fixed or vice versa is not allowed. The change only applies to cellular mobile and fixed to fixed.
Source: This Day Online
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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