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Procon Celpe and take questions about payment of the light of this month

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 


Some consumers received two types of energy to other, two separate accounts for months, know what to do in each case

Many people still have doubts about the accounts came to light that the difference in pay, for the year 2005. To explain the consumer, the Bom Dia Pernambuco this Friday (20) interviewed representatives of the Energy Company of Pernambuco (Celpe) and Procon Pernambuco.

This month, a waste for an amount that the Company failed to collect between April and October 2005 will be charged on account of light. The revised tariff is an increase that occurs every four years.

In January, the Celpe put the collection at once, but the measure was challenged in court and that company had fragmented the value of 12 times. Therefore, in addition to account, many people received a tax in March.

"There is a difference between the roles: the blue is a normal account, which already comes with a plot that must be paid in the month it broken," explains the manager's trade Celpe, Paulo Araśjo.

"We white is the tax, in which the consumer sees the full value of the waste and on the back, the plots for each month, April to October 2005, was made to understand how the calculation of recovery. It is not a consideration. "

According to the manager of the Company, approximately 1.8 million consumers received two accounts in March. He explains that one of them refers to charges for the months of January or February, which had to be reissued by the company.

"The cases processed at the end of February and early March are still arriving at the rural area," says Paulo Araśjo. "The two months will be charged to people who did not pay in January or February, because we had to reprocess the accounts and delete the value of waste".

Who did not live in the property at the time from which the calculation was made of the residual (between April and October 2005) should seek to Celpe with a document proving the situation. "It may be a purchase contract or the deed of the property," explains the manager's legal Procon-PE, Roberto Campos.

He says that there is a window of the Procon Celpe to clarify any questions from consumers. "The Procon is an eye, but until now the consumer can stay calm because the company is complying with what was determined by justice," he said.



Source: EP 360graus

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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