Procon campaigns for consumption
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The coordinator of Procon-PR, Ivana Gaviao Pinheiro, presented yesterday the "Consumer Awareness", to guide the population on their rights and obligations in relations of consumption.
The launch was for the commemoration of International Day of the Consumer in Boca Maldita in central Curitiba. The campaign will be developed by the body throughout the year.
"Spending plan, find prices, not to the household budget with funding that may lead to default, information about suppliers, products and services are basic points to be observed by the conscious consumer," emphasizes the Coordinator of Procon-PR.
In commemoration, the technical Procon attended from 9 to 17 hours, people circulating on site, with information and distribution of material with guidelines on the campaign.
Partners in the event, Copel, Sanepar, IPEM, Detran, NSA (National Agency of Supplemental Health) and the State Department of Health, also provided care to the public in their areas.
Balance
The Coordinator of Procon spoke about the activities of the body, stating that in 2008 were made 158 thousand and 223 visits, telephone between guidelines (more than 94 thousand), personal care (32 mil), e-mails from all over Brazil (29 thousand ) and audiences (over 13 thousand).
In addition to the complaints and information in all areas, were provided information on portability and call on the new rules of SACS Service (Customer Service), with services to companies regulated by the federal government.
The average was 625 visits per day and telephony (fixed and mobile), was the matter with the greatest number of complaints. Second comes the following banks and financial, purchase of vehicles and credit card.
"Despite the telephony service again leading the ranking," says Ivan, "have been problems with cell phones, with more than 6 thousand complaints that consumers are more bored in 2008."
The Procon-PR is a body attached to the Department of Justice and is also their responsibility under 38 civil government proposals to ensure the rights of consumers.
Source: Agência de Notícias do Paraná Eatdual
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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