Clipping of news on Brazilian Culture, Law and Citizenship
06/12/2017
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The companies have withdrawn some channels from the originally contracted packages without the proportional reduction in subscription prices. Processes aim to investigate possible infringements of consumer rights
The Department of Consumer Protection and Defense (DPDC), an agency of the National Consumer Secretariat of the Ministry of Justice and Public Security, filed administrative proceedings on June 5 against Sky Brasil Serviços Ltda. , Oi Móvel SA (OI TV) and Claro SA (NET), due to the withdrawal of SBT, Record and Rede TV channels from the packages originally contracted by consumers.
The prosecution seeks to establish possible offenses against consumers' rights, considering that the cancellation of the channels occurred without a corresponding proportional reduction in the prices of subscriptions, a behavior that, in theory, may violate the provisions of articles 4, chapters I and III; 6th subsections III, IV and V; 20, 30, 46, 47, as well as items II, IV, XIII of article 51 of the Consumer Protection Code.
At the end of the proceedings, if any infraction is found by the companies, they may suffer the penalties of art. 56 of the Code of Consumer Protection, including a fine of up to nine million reais, depending on the seriousness of the alleged damages to consumer rights.
Source: Ministry of Justice
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This article was translated by an automatic translation system, and was therefore not reviewed by people.